MKE Skill Set



Martin K. Ettington
Specific Managerial, Administrative, & Technical Experience
Management, Planning and Training:

* Managing teams of people to meet objectives for installation and support
* Project Planning using MS project
* Meeting with executives to plan strategy and get budget approvals.
* Presentations & Trainings Seminars
* Meeting planned objectives to support mission critical operations
* Managing supplier and consultant relationships
* Wrote reports and summaries of studies done

Administration:

* Planning Server Administration and Security
* Planning Domains and system architecture
* Installing server and configuring connections-US and Internationally
* Installing many types of network protocols including:
---TCPIP, netbios, appletalk, IBM token ring, Novell IPX/SPX, netbeui
* Installing Users
* Providing User support and problem solving
* Configuring Web and Notes users to Domino

Analysis & Development:

* Domino R5 CLP re-certification January 2000
* Customer JAD sessions to analyze and collect application requirements
* Imported and configured mainframe reports into notes for distribution
Developed about 50 different applications for customers including:
* A five database suite for business development
* Customer Service
* Problem Tracking
* Quality Management
* Sales Automation
* Project Management
* Human Resources
* Configuration Management
* Routing for approval processes
* Engineering data management
* Action Item Tracking
* Policies and Procedures
* Document Libraries
* Proposal Management and Generation

Notes Domino applications for video library management and downloading of video clips over the
internet.

I also developed and have sold my own notes based product called "Field Force Automation". It is featured
on my web site, and I did almost all the planning, and development myself.

Migration Planning:

I have done several migrations of customers from Notes V3 to V4. (There are a lot of reasons to go
straight to version 4.5 now).

Doing good migration involves planning the transition, and any possible glitches which can be encountered
such as:
* Mail compatibility from 3 to 4
* Templates which may be in version 4 and not run on V3.
* V3 template getting converted to version 4 before users have V4 clients.
* Setting up new networking, protocols, and client workstations in some cases.
* Training and supporting users on the differences

There are plenty of other issues, but it is a common need.

Since most installations I have done were new customer sites, and I have grown those from nothing to hundreds
of users, I guess the largest migration I did was at Hughes-DTVI

This was a user base of about 140, which I transitioned and grew to several hundred and from one site to seven
sites. The main planning involved the issues listed above, and providing good user support during transition.